Helen Harris, an interior designer from South London, recounts a harrowing experience she had on a busy junction.
Just moments before, she had been waiting to turn right onto a main road when a moped on the opposite side flashed its lights and signaled for her to proceed.
Helen, accustomed to such gestures during heavy traffic, moved forward cautiously.
However, the situation took a turn when a second moped sped past and collided with her vehicle’s wheel arch.
Despite the minor impact and lack of visible damage, the moped rider, who was concealed by his helmet, got off and pretended to be injured.
Helen was skeptical of his actions, and her doubts were confirmed when she discovered that a solicitor representing the moped rider had claimed £2,667.70 from her insurer, despite the lack of any real damage.
This incident not only put her no-claims bonus on hold but also left her bracing for an increase in her insurance premium. “I feel hoodwinked and furious,” Helen says.
The Insurance Fraud Bureau (IFB) has flagged crash-for-cash scams as a major problem in London, with Birmingham and Manchester also experiencing significant issues.
These scams involve individuals deliberately causing accidents to claim insurance payouts from unsuspecting motorists.
Allianz reports a staggering 6,000 percent increase in such claims from January to December 2023, with around 30,000 incidents estimated annually.
“These scammers are creating dangerous situations and causing distress for drivers while costing insurers millions,” says Ursula Jallow, IFB’s director.
Traditionally, these scams involved sudden braking by cars to force a rear-end collision.
However, in recent years, there has been a marked increase in scams involving solo motorcycle riders.
Graeme Mulvoy from Horwich Farrelly, a law firm specializing in insurance fraud, notes that this is now their primary area of investigation.
Scammers might hide in side streets or parking spaces and then deliberately crash into the victim’s vehicle, often with an accomplice and possibly using a van to obstruct the view before the crash.
They typically stage injuries, take photos, and fabricate reports.
Targeting Vulnerable Drivers
These scams often occur during peak times, such as lunch hours or school runs, with scammers typically targeting drivers who are less likely to argue.
Liz Hunter from MoneyExpert.com highlights that young women, women with children, and the elderly are often the primary targets.
Helen was alone in her car when the scam unfolded, and although her car appeared undamaged, the moped rider’s exaggerated behavior seemed rehearsed.
A witness to the incident suspected a scam and approached Helen, which led to a revelation about the fraudulent nature of the accident.
The moped rider, who spoke Portuguese and showed no concern when accused of scamming, left after a few minutes.
Helen reported the incident to the police and her insurer, Direct Line, who acknowledged an increase in such fraud cases.
The Financial and Emotional Toll
Gina Lewis, a 52-year-old from Clapham, experienced a similar scam that left her feeling anxious and shaken.
While driving her daughter’s friend home, Gina was involved in an incident where a scooter rider staged a fall without making actual contact with her vehicle.
The scammer then used Google Translate to communicate and left after claiming his girlfriend was in the hospital.
Two weeks later, Gina received a letter from a solicitor demanding £4,000 for damages, despite there being no physical contact.
This left Gina furious, especially as her insurer, Admiral, initially treated the claim as valid before verifying that there was no damage.
The incident led to a substantial increase in her insurance quote and the loss of her no-claims bonus, affecting her confidence in driving.
Protecting Yourself from Fraud
Experts like Liz Hunter advise against confronting scam artists at the scene but recommend gathering as much information as possible, such as names, addresses, phone numbers, and vehicle registrations.
Investing in a dash cam can be a practical defense, as it records incidents and helps determine fault.
If you suspect fraud, document the scene with photos and videos and report it to your insurer.
Joanna Thompson, a PR executive, faced a similar scam in May.
A moped rider, who accelerated into her vehicle, staged the accident and provided questionable insurance details.
Joanna later discovered through a local WhatsApp group that similar scams were happening frequently.
The scammer’s phone number proved to be a burner, and the insurance claim included inflated damages and replacement costs.
Despite reporting the scam to the police, Joanna remains doubtful about the chances of catching the perpetrators.
With crash-for-cash scams costing insurers £350 million annually, these fraudulent activities are a significant burden on drivers, leading to increased insurance premiums and emotional distress.
TDPel Media
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