Delta Airlines found itself in hot water recently over a social media post that sparked outrage among both pro-Israeli and pro-Palestinian groups.

Here’s what happened

On Tuesday, Delta’s official X account responded to a passenger’s tweet complaining about flight attendants wearing Palestinian flag lapel badges.

The tweet suggested these badges resembled “Hamas badges” and made the passenger feel unsafe. Delta initially sympathized with the passenger’s concern.

However, after deleting its initial response and demoting the responsible employee, Delta announced on Thursday a new policy banning all non-American flag insignia on employee uniforms starting July 15.

This move followed widespread criticism equating the Palestinian flag with terrorist symbols.

Reactions and Boycott Calls

The incident ignited a storm of reactions on social media.

Critics accused Delta of perpetuating anti-Palestinian sentiments, prompting calls for boycotts and demands for an apology and employee education on cultural sensitivity.

Company Response and Fallout

Delta responded by clarifying its values and mission to connect people globally, emphasizing a commitment to a diverse and inclusive environment.

Despite rumors, Delta denied terminating the staff members photographed wearing Palestinian badges, stating they were offering support instead.

Policy Shift and Employee Feedback

Effective July 15, Delta will only allow US flag pins on uniforms, citing a desire to maintain a safe and welcoming environment.

This decision marks a departure from previous policies allowing nationality-based pins.

Employee Perspective

One of the attendants involved expressed gratitude for support amid the controversy, signaling a positive outlook moving forward.

TDPel Media

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